Privacy & cookies

This website takes orders and bookings for Mizaans of Ashby, 265 Ashby High Street, Scunthorpe, DN16 2SD, which is responsible for your personal information (the “data controller”). The site is run for Mizaans of Ashby by EasyGrub, which handles your information only on Mizaans of Ashby's instructions.

What we collect and why

• Your name, email and phone number, to make and update you about your order or booking.
• Your delivery address, to deliver your order.
• What you ordered, and any notes, to prepare it and keep the records a business must keep.
• If you create an account: your password (stored scrambled, never readable) and saved addresses.
• If you ask for them: offers and news from Mizaans of Ashby by email. Every one has an unsubscribe link, and you can also stop them from your account. These emails note whether they were opened and which links were clicked, so Mizaans of Ashby can tell what's useful.

Payments

Card payments are taken by Stripe on Mizaans of Ashby's behalf. Your card details go straight to Stripe and are never seen or stored by Mizaans of Ashby or EasyGrub.

Mizaans of Ashby's app

If you order through Mizaans of Ashby's app on iPhone or Android, the same information is used in the same way. The app also keeps a sign-in key on your phone if you have an account, and, if you allow notifications, a notification address for your phone so we can tell you when your order or booking changes. You can turn notifications off in your phone's settings at any time. When you pay by card, Stripe's payment screen can use the camera to scan your card, but only if you choose to; no picture is kept. The app doesn't track you across other apps or websites and contains no advertising.

Who else handles it

EasyGrub runs the ordering system and hosts it on servers in the UK and EU. Stripe processes card payments, and emails are sent through Brevo. Notifications to phones go through Apple, Google and Expo. Each only receives what it needs to do its job.

How long we keep it

Order records are kept for six years for tax purposes. You can delete your account at any time from the account page; past orders are kept, without your login.

Cookies

We only use cookies the site needs to work: one to remember your basket, one to keep you signed in if you have an account, and Stripe's own cookies on its payment page to prevent fraud. If you click a link in one of Mizaans of Ashby's emails, a cookie remembers which email for seven days, so an order it led to can be counted. We don't use advertising cookies.

Your rights

You can ask to see, correct or delete your information by contacting Mizaans of Ashby at mizaans@debuglabs.co.uk. If you're unhappy with how it's been handled you can complain to the Information Commissioner's Office (ico.org.uk).